- Please check products, goods when received.
- Return and refund policy depends on each products. Please ask or check before purchase.
- A customer must make a request for return, change or refund with in 7 days after receiving goods. The situation must follow these conditions
- Delivery wrong models, color, size to a customer, or goods were damaged. A customer must keep the packaging in the original condition. If not, we reserve the right not to refund or return.
- If a customer return goods, the goods must be in original condition and not used.
- Tanabutr reserved the right to examine the case before return, change or refund.
- The request for return, change, refund must be made by a letter.
A customer can not change, cancel order in these cases:
- Order wrong model, color by a customer.
- A customer changes his/her mind after payment or shipping.
Tanabutr can not change goods in these cases:
- The products are out of stock.
- Unexpected conditions.
Tanabutr reserves right to change any conditions without notice.